Return Policy:

If you are not satisfied with your purchase, you may exchange or return it for a refund (excluding

shipping and handling charges) within 30 days from shipping from our warehouse (14 days from

delivery for pre-owned items), subject to a Return Merchandise Authorization from TimeInMotion.

Remember, the cost of shipping will be deducted from your total refund. A return merchandise

authorization number can be requested by clicking on the Return Request Form, please see our note

below regarding Special Orders. All purchases, accessories, serial numbered security tags (if

provided), and packing materials must be in new condition to avoid refusal of the returned

merchandise or restocking fees. All returned or exchanged items must be in new condition, in their

original packaging, and must include all packing material, blank warranty cards, manuals, and

accessories. ANY SIGNS OF WEAR OR REMOVAL OF PARTS, WILL RESULT IN REFUSAL OF YOUR

RETURN.

If when you receive your purchase, there are any noticeable discrepancies or damages, or if the item

is not what was ordered, please contact TimeInMotion within 5 days of receipt of your shipment to

make the necessary corrections.

If a return shipping label is provided via email, please print the label and tape it to the shipping

carton. We do not reimburse or refund shipping charges if a third-party shipper is used, such as Mail

Boxes Etc. or Postal Annex.

How to return or exchange an item

In order to return an item you need to first obtain an RMA (Return Merchandise Authorization)

number.  Issuance of an RMA number does not guarantee final disposition and all returns are subject

to inspection. RMA numbers are valid for ten days.

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- Place the original package into a shipping carton.Include the invoice and the reason for the return.

- If defective, please specify the defect.

- Please do not place stickers or shipping labels on the original manufacturer’s package.

- The RMA number must be clearly written on the shipping carton to prevent refusal.

- Please do not use Federal Express to return your order. We do not accept any returns from Federal Express.

- Ship via insured ground service (USPS or UPS) with a tracking number. Return shipping charges are the responsibility of the customer. We are not responsible for lost or damaged packages. 

- If an order is shipping via ground shipping, the initial shipment fee incurred by TimeInMotion the merchandise will be deducted from the refunded amount.