PRIVACY POLICY
This privacy policy (the “Policy”) is established by TimeInMotion, and its affiliated companies distributing the various type of brand (collectively
“TimeInMotion”). Should you have any question about the collection and processing of your personal data by TimeInMotion, please contact our Data
Protection Officer at mydata@TimeInMotion-watches.com.
Please read this Policy carefully to understand our policies and practices regarding your personal data and how we will process and treat it. By using
a TimeInMotion website or app, by calling TimeInMotion, by ordering in a TimeInMotion boutique or by otherwise giving us your personal data (together
“Reaching out”), you agree to this Policy. Overall, we respect the privacy rights of our clients and recognize the importance of protecting the information
that is collected about them.
1 - ACCEPTANCE OF THE POLICY AND CONSENT
By Reaching out to TimeInMotion, whatever the way and mean used, we may collect and process a certain number of personal data that relate to you.
The Policy shall apply to any case in which you Reach out to us, whatever the method or medium used. It details the conditions at which we may collect,
keep, use and save information that relates to you, as well as the choices that you have in relation to the collection, utilization and disclosure of your
personal data.
In any case in which you Reach out to us, you acknowledge that you have read and understood this Policy and agree to be bound by it and to comply with
all applicable laws and regulations. You also acknowledge that you have read and understood any terms of use that apply to our website and agree to be
bound by them.
The fact that you Reach out to us forms a valid consent to any and all processing of data as described and detailed in this Policy. You may withdraw your
consent at any time, and request that we cease to process your data and/or delete it, although this will not affect the validity of any earlier processing. Please note that we may also process your personal data on other legal basis in particular to insure the good functioning of our website when you access
it.
If you do not agree to this Policy or otherwise fail to provide some of the necessary personal data to us (we will inform you when this is the case, for
example, by making this information clear in our registration forms), (a) you must not use our websites or apps, or benefit from the My TimeInMotion
membership and (b) we may not be able to provide you with our goods and/or services.
What are the sources of personal data?
This Policy applies to personal data that we collect from or about you from the following sources:
TimeInMotion websites or mobile sites/apps. Client-directed websites operated by or for TimeInMotion, including sites that we operate under our own
domains/URLs and pages that we administer on third party social networks such as Facebook, Instagram, Twitter, etc,.. as well as Client-directed mobile
sites or applications operated by or for TimeInMotion, such as smartphone apps (together “Websites”).
E-mail, text and other electronic messages. Electronic communications between you and TimeInMotion (together “E-mail”)
TimeInMotion call center. Calls to any customer service number operated by or for TimeInMotion.
TimeInMotion boutiques and workshops. Stores and workshops managed by TimeInMotion or any TimeInMotion affiliates.
TimeInMotion events and TimeInMotion desks, counters or booths at fairs or events, in particular through any questionnaire, survey or forms that you would fill in.
Other online or offline registration forms, for example, contests and promotions.
Other sources when applicable, including through publicly available information as well as the use of CCTV cameras.
2 - WHICH PERSONAL DATA WE COLLECT?
Depending both on (i) the services provided by TimeInMotion and used by you, as well as (ii) the source from which originates the processed personal data and
(iii) your choices and configuration of your terminal (with respect in particular to cookies and other tracers), the following personal data may be collected
and processed by TimeInMotion.
2.1 - Data communicated by you
When you Reach out to us, we may ask you to supply personal information such as:
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Your name,
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Mailing address,
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E-mail address,
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Telephone number,
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Payment details, including any bank account details,
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Your preferences and interests,
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Your date of birth
This information is used to set up and manage your personal account with TimeInMotion, your membership to My TimeInMotion and/or any order that you may have
placed or otherwise done with TimeInMotion, as well as to contact you. It is also used to better identify your preferences and wishes in relation to products we
offer.
Personal data that is indispensable for us to fulfil the purposes that are described in this Policy (see Clause 5) is marked with an asterisk on the various
pages of the Websites and/or underlined as required upon any contact you have with TimeInMotion. Should you not fill in these mandatory fields or otherwise
provide us with this information, TimeInMotion may not be able to take care of your requests and/or provide you with the requested products and services. Other
personal data you would communicate to us is purely optional and allows us to know you better and to improve our communications and services
accordingly.
We may also collect data from publicly available sources, which shall be considered as data having been communicated by you.
Payment details in particular: when you initially provide or update your payment information, we may transmit it via an encrypted connection to a third-
party payment processor. Such a delegation is in particular justified in order to ensure compliance with security and legal standards.
E-mail address: we may use your E-mail address in order to send you our newsletter or other emails in relation to our products, in particular to inform
you of any new products or services that may be of interest to you. You may at all time request to stop receiving such newsletters or E-mails by following
the link that is given at the end of each newsletter.
Data within E-mails: Should you send us an E-mail, we may keep all information contained in the E-mail, especially in order to resolve your inquiries or otherwise assist you.
2.2 - Data collected in relation to the use of the Websites or through E-mails
When you access, visit or browse the Website, or receive and/or answer to E-mails from us, the Web server automatically registers details of your access
and actions. This includes information about your activity on and interaction with the Websites and/or E-mail, such as your IP address, your device or
browser type, the webpage you visited before coming to the Websites and identifiers associated with your devices, as well as any log information. This
information enables us to analyse how the Websites are being accessed and used, and to track performance of the Websites as well as of any service
offered on or through the Websites.
Location Information in particular: your devices (depending on your settings) may transmit location information to us, in particular through the Websites.
We use this information to customize, improve and protect the Websites. For example, we may use your location information to determine local language
preferences, or to geotag a post.
Hypertext links to third-party websites or sources: we may propose hypertext links from our Websites to third-party websites or Internet sources. We do
not control and cannot be held liable for third parties’ privacy practices and content. Please read carefully their privacy policies to find out how they
collect and process your personal information
Cookies and similar technologies: All this information and data is collected automatically in particular through cookies (performance and tracking
cookies, functional cookies, technical cookies, browser cookies, etc.) and Web beacons (see Clause 3). We also use Google analytics (see Clause 4).
2.3 - Data collected from a social network
When you authorize a third party social network (Facebook, Instagram, etc.) to share information and data with us, we may receive any data that you
publicly share on the social network as well as any information that is part of your profile or that you allow the social network to share (name, electronic
address, gender, profile picture, user code, list of friends or contacts, etc.).
We also receive information pertaining to your profile when you use a social network functionality integrated to the Websites or that you interact with us
through the social network. You should at all time be aware of the terms of use and privacy policy that applies to the third party social network and are of
its exclusive responsibility.
3 - COOKIES
3.1 - What are cookies?
Cookies are small text files which are placed on your computer or mobile phone when you visit a website. They are widely used in order to make websites
work or to work more efficiently. The cookies help website to recognize your device and remember information about your visit (e.g., your preferred
language, font size and other preferences). Most Web browsers are set up to accept cookies, although you can reset your browser to refuse all cookies or
to indicate when a cookie is being sent, as mentioned under par. 3.3 hereunder. Note, however, that some portions of the Websites may not work properly
if you refuse cookies.
We also use web beacons (also known as an "action tag" or "clear GIF technology"), or similar technology, which helps analyse the effectiveness of
websites by measuring, for example, the number of visitors to a site, how many visitors clicked on key elements of a site or what Web pages were visited.
3.2 - How we use cookies?
We do not use cookies to track you individually or to identify you, but to allow us to operate the services as you have requested, facilitate your navigation
on our Websites and the use of their features, so as to provide you with a seamless experience.
We may collaborate with other companies that place cookies, Web beacons or other tracking technology on the Websites. These companies help us in the
management of the Websites and offer additional services and products. The use of these technologies by such third parties is subject to their own
conditions, privacy rules and terms of use, which are not covered by this Policy and for which we do not have any responsibility.
3.2 - How to manage your cookies preferences?
Most browsers allow you to manage your cookies preferences by changing your browser settings. If you consent to our use of cookies but later wish to
opt out, you may delete the cookies which have been set and change your browser settings to block any further cookies. The “Help” function of your
browser should tell you how. Alternatively, the following links provide instructions for managing cookie settings of commonly used browsers:
Chrome (https://support.google.com/chrome/answer/95647?hl=en )
Internet Explorer (http://windows.microsoft.com/en-US/windows-vista/Block-or-allow-cookies )
Mozilla Firefox (https://support.mozilla.org/en-US/kb/enable-and-disable-cookies-website-preferences?redirectlocale=en-US&redirectslug=Enabling+and+disabling+cookies )
Safari (https://support.apple.com/kb/PH21411?viewlocale=en_US&locale=fr_FR)
In addition, you may wish to visit www.aboutcookies.org, which contains comprehensive information on how to do this on a wide variety of browsers.
Please note that if you block cookies, your experience on our Website may be impacted.
4 - GOOGLE ANALYTICS
It is possible that some or all of the Websites use Google Analytics, an internet site analysis service supplied by Google Inc. (“Google”). Google Analytics
uses cookies which are text files placed on your computer to help to analyse the use made of the Websites by its users. The data generated by the cookies
concerning your use of the Websites (including your IP address) will be forwarded to, and stored by, Google on servers located in the United States.
Google will use this information to evaluate your use of the Websites, compile reports on site activity for its publisher and provide other services relating
to the activity of the Websites and the use of the internet. Google may release these data to third parties if there is a legal obligation to do so or when the
third parties process these data for the account of Google including, in particular, the publisher of the Websites. Google will not cross-reference your IP
address with any other data held by Google.
As mentioned under clause 3 above, you may deactivate the use of cookies by selecting appropriate parameters on your navigator. However, deactivation
of this kind might prevent the use of certain functions of the Websites. By using the Websites, you specifically consent to the processing of your personal
data by Google under the conditions and for the purposes described above.
If you do not want Google Analytics to be used in your browser, you can install the Google Analytics browser add-on
at https://tools.google.com/dlpage/gaoptout.
5 - HOW WE USE YOUR PERSONAL DATA?
We use the data and information collected on you to:
- Offer you all functions of the Websites;
- Allow the correct execution of all functions of the Websites;
- Personalize your use of the Websites as well as enhance the Websites and all of its functions;
- Interact with you and answer any of your questions or remarks, including by notifying you of any changes in relation to our services and/or products;
- Answer as well as fulfil any contract with you, especially in relation to any products that you may have purchased or otherwise received, in particular
through our customer service for repairs;
- Manage your membership and/or client account, including on our online shop to pass and/or manage any order, especially in order to offer you the
best customer service and provide you with any information that you may request;
- Proceed to anti-fraud and blacklist management for any case in which a person has been implicated in fraud regarding our products, services or
trademarks, essentially in view of allowing, modifying or refusing that person’s access to services or products as well any entry into a contact with
TimeInMotion, and to communicate with and defend TimeInMotion's rights before state authorities;
- With your consent or within the applicable rules and regulations, provide you with any information that could otherwise be useful or of interest to
you, especially regarding new or other products as well as promotional opportunities and events, especially through newsletters, invitations and other
publications;
- Take all required measures in relation to your online transactions, especially to prevent fraud and payment defaults.
6 - DATA RETENTION
We do not, as a matter of business practice, retain personal data longer than necessary for the purposes stated and to comply with legal requirements,
unless otherwise agreed to by you. Your data may however be stored and/or archived for a limited period, which shall not exceed 10 years of time (unless
legal obligations or regulations require or allow a longer retention period). At the end of the applied retention period, we shall delete your data without it
being required that any further information be provided to you.
7 - HOW DO WE SHARE AND/OR TRANSFER YOUR PERSONAL DATA?
Your personal data shall be processed by TimeInMotion, Branch of LVMH Swiss Manufactures SA and/or by any of its affiliates distributing TimeInMotion
products and services. It may be transferred or otherwise shared with TimeInMotion, Branch of LVMH Swiss Manufactures SA and its affiliates
distributing TimeInMotion products and services, for purposes of management and optimization of the customer relationship, as well as to send you
information about the offers, news and events in the limits of your consent or applicable lawful grounds.
It may also be transferred in case of a reorganization of TimeInMotion, including merger, takeover, de-merger, and in general any reorganization operation.
Your personal data may also be transferred to the following third-parties:
- Third-party providers in relation to the services offered on the Websites, especially any IT service suppliers, consultants, providers of hosting and
maintenance services of the Websites and any other third party processing personal data on our behalf, as well as any postal and payment service
providers, in order to fulfil and execute any order that you have placed on or through the Websites, or more generally intervene in the context of your
Reaching out to us.
- Third-party subcontractors, in order to provide you with the product, service or information you asked for, as well as any customer service, or for
interest-based advertising based on the data collected from you and/or through your use of the Websites; such third-parties include carriers as well as
payment and fraud management service providers.
- Any person or entity required by law or judicial order: we may disclose your data to third parties if we determine that such disclosure is reasonably
necessary to comply with the law, protect our rights or prevent fraud or abuse. When we receive law enforcement or national security requests for
information, we scrutinize such requests carefully, especially if they are vague, overbroad or otherwise unlawful. And when legally permitted and
reasonably possible, we may provide you with notice that your information is being requested. In any case, both the assessment of the request as well as
the possibility to inform you of it are at the our sole discretion and may not make us liable from a civil, criminal or administrative point of view.
We may transfer personal data to third parties when and only when it is necessary to provide the product or service to you. In such cases, these third
parties are prohibited to use these data beyond what is necessary to provide those product or service to you.
In any case where cross-border transfer is done, we ensure that an adequate protection is guaranteed for personal data to be transferred outside of
Switzerland and the EEA. In some specific cases when this level of protection is not guaranteed, we will obtain your prior consent or establish with the
recipient of personal data a contractual framework or sufficient safeguards that ensure an adequate level of protection abroad. You may request access
to a copy of these safeguards by contacting us.